Contact

We read every message that arrives.

Write To Us

Questions about anything published on space-hills.online — a bonus figure that looks wrong, a payment method that has changed, a broken link, a correction, a partnership enquiry — reach us at the address below.

Email: info@space-hills.online

Most messages get a reply within one to two working days. Detailed queries occasionally take longer because we check the facts before answering rather than guessing.

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Fields marked with * are required. We reply to most enquiries within two working days.

What We Can Help With

• Corrections to information published on this site
• Questions about how a bonus, limit or loyalty tier is described here
• Reporting a technical fault or a page that will not load
• Media, content and partnership enquiries

What We Cannot Help With

We are an informational site, not the operator. We hold no player accounts and have no access to anyone's balance, verification status or withdrawal queue.

That means we cannot unlock an account, chase a payout, apply a bonus, reverse a self-exclusion or intervene in a dispute. For any of those, contact the casino's own support team directly through their live chat or their published support address — they are the only ones who can act.

Response Times

Enquiries are answered in the order they arrive, Monday to Friday. Messages sent over the weekend are picked up on the next working day. If a week passes without a reply, check your spam folder before writing again — filters catch us more often than they should.

Responsible Gaming

If you are writing because gambling has stopped being enjoyable, please also read our Responsible Gaming page. It lists free and confidential support services, several of them available 24 hours a day.